Tuesday, May 5, 2020

Essentials of Managing Human Resources for Hotel - myassignmenthelp

Question: Discuss about theEssentials of Managing Human Resources for Grand Hotel. Answer: Grand Hotel has a well-placed policy and culture on workplace safety and wellness. The firm trains its employees constantly including the new and on-going employees within the organization. In this case, the problem causing the increased workplace accidents can be equated to the lack of supervision and accountability to ensure the workers observe the issues focused on in the training programs[1]. The fact that the training and adequate facilities remain available to the workers and the guests suggests the lack of proper enforcement[2]. As noted, the safety audit by the body indicated all things were in place, as could be observed. However, the applicability of the items provided and the supervision to ensure its implementation hangs in the balance. Thus, the core issue remains with the enforcement authority to ensure all efforts are put into practice. The accident and injury claims might be increasing owing to the lack policies or workforce to supervise and ensure all workers utilize and adhere to the safety standards set in place. Most of the workers might be trained but fail to materialize the same within the organization. For instance, if a security process seems long for an individual, one might take the option of a shortcut which might bypass the required standards. Therefore, the lack of adherence and the absence of an enforcement unit might be the leading factor to the increase in accident claims including back and wrist injuries[3]. As such, the required lifting procedures and materials are not being utilized fully, and there is no administration effort in ensuring the processes remain followed. Employers and employees are responsible for the execution of workplace safety policies. In the case of the scenario, the firm has done its best to ensure the provision of items and training of staff on the use of the commodities procured. On the other hand, the duty of the employees is to utilize the resources and air views whenever such provisions decrease in supply. In this case, the Hotel needs to ensure employees adhere to the policies and procedures indicated in the facility. Thus, there is a need to create a task force to ensure implementation of the policies by observing and carrying audits on the frequency at which employees utilize the resources. By so doing, the firm would ensure the workers work in a safe environment and a healthy manner. The Hotel has a culture of well-being as evidenced by the provisions provided to the facility. First, the firm has given enough provisions which surpass those spelled out by the law. Employees, upon entering the organization undergo training which prepares them for a safe environment using the items provided according to the law[4]. Besides, the existing employees undergo refresher training and training whenever new safety measures are instituted. At the same time, the safety audit conducted when the employees complained ascertain the presence of proper standards which justify the culture of well-being within the hospitality Bibliography Antonsen, Stian.Safety culture: theory, method and improvement. CRC Press, 2017. Fang, Dongping, and Haojie Wu. "Development of a Safety Culture Interaction (SCI) model for construction projects."Safety science57 (2013): 138-149. Helmreich, Robert L., James R. Klinect, and John A. Wilhelm. "System safety and threat and error management: The line operational safety audit (losa)." InProceedings of the Eleventh International Symposium on Aviation Psychology. 2017. Prudhomme, Brigitte, Brigitte Prudhomme, Louis Raymond, and Louis Raymond. "Implementation of sustainable development practices in the hospitality industry: A case study of five Canadian hotels."International Journal of Contemporary Hospitality Management 28, no. 3 (2016): 609-639.

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